Premium Tealight Candles – Pack of 50 | Perfect for Décor & Celebrations

1. What is your return policy?

We offer a 5-day return policy on eligible products. If you're not completely satisfied with your purchase, you can request a return within 5 days of delivery.

2. How do I request a return?

To request a return, contact our customer support team with your order number and reason for the return. Our team will guide you through the process.

3. Are there any items that cannot be returned?

Certain products may not be eligible for return, including items that have been used, damaged, altered, or returned without their original packaging.

4. What condition should the item be in to qualify for a return?

The item should be unused, in its original packaging, and in the same condition as when you received it.

5. Is there any restocking fee?

We do not charge a restocking fee. Return shipping charges may apply depending on the reason for the return.

6. How long does it take to process a return?

Once we receive your returned item, we inspect it. Approved returns are generally processed within 3–5 business days.

7. Can I exchange an item?

Exchange requests can be made within 5 days of delivery, subject to product availability and eligibility.

8. Who covers the return shipping cost?

Return shipping responsibility depends on the reason for the return. If the product is damaged or defective on arrival, please contact our customer support team.

9. What if my item arrives damaged or defective?

Please contact us as soon as possible after delivery and provide your order details along with photos or videos of the issue. Our team will assist you with a replacement or other applicable resolution.

10. How can I track my order?

Once your order is shipped, tracking information will be provided. You can also use the Track Your Order option on our website.